Information Technology Policies and Standards

Title
Website Hosting
Type
Policy
Category
Web
Status
Approved
Approved
01/08/2003
Revised
02/14/2007
To Be Reviewed
02/11/2009
Scope
Applies to all City of Albuquerque static (i.e. non-transactional) website content.
Policy
The City shall host all static City website content on City servers.

The City may host the website(s) of any city or joint city/county board, commission, committee, authority, or task force.

The City may host the website(s) of non-profit organizations in which the City is an official participating and/or voting member of the organization (e.g. Albuquerque's Environmental Story). Requests are considered on a case by case basis.
Rationale
Static content is defined as the standard public relations content that is not database driven. Dynamic content is often database-driven and is sometimes hosted on non-City servers (e.g. lost and found pets, flight arrivals, ordinances and resolutions, internet payments).

Static content is hosted on City servers for the following reasons:
  • Security: The City Information Systems Division provides 24/7 staffing to City servers, and could react quickly to problems.
  • Design standards: User-oriented style-standards exist to create a coherent look-and-feel and common website identity. These design elements consistently orient users, thereby reducing confusion.
  • Shared/common objects: Many objects such as images, response forms, scripts, etc. come from common libraries. This not only encourages the desired common look and feel, but can easily be updated globally. Customer page loading time can be improved when these common objects are already cached in the user's browsers.
  • Enhanced search: City hosted sites are indexed nightly to ensure quality search results.
  • Statistics: The Information Systems Division provides website statistics to City employees interested in analyzing website effectiveness. Such analysis would not be possible without centralized hosting.

Contact: Mark T. Leech, (505) 768-3731