Information Technology Policies and Standards

Title
Enterprise System Software
Type
Standard
Related Policy
Enterprise Applications and System Software Policy
Category
Hardware/Software
Status
Superseded
Approved
10/06/2005
Revised
07/20/2006
To Be Reviewed
07/17/2008
Scope
Applies to procurements and implementation of multi-user, enterprise-wide system software.
Standard
ComponentStandard
E-mailServer - IBM Lotus Domino, Microsoft Exchange

Client (thick) - IBM Lotus Notes (for Domino only), Microsoft Outlook (for Exchange only)

Client (web) - IBM Lotus Domino Web Access (iNotes), Microsoft Outlook Web Access (OWA)

Client (portal) - IBM Websphere Portal PIM Portlets

E-mail antivirusTrend Micro ScanMail
E-mail antispamSymantec Brightmail AntiSpam
Instant MessagingIBM Lotus Instant Messaging (Sametime), Microsoft Live Communications Server
Team CollaborationIBM Lotus Team Workplace (Quickplace), Microsoft SharePoint Services
Web Application Server (Internal Development)Apache Jakarta/Tomcat
Web Application Server (COTS)BEA Weblogic/Tuxedo (PeopleSoft)

Apache Jakarta/Tomcat

Microsoft IIS

Oracle Forms Server

Web ServerApache HTTPd

Microsoft IIS

Enterprise PortalIBM Websphere
Database Management SystemsOracle

Microsoft SQL Server

DBMS Administration ToolsEmbarcadero Technologies DBArtisan

Quest TOAD

DirectoryMicrosoft Active Directory

IBM Lotus Domino (LDAP)

Novell eDirectory

Identity ManagementMicrosoft Identity Integration Server
Application CentralizationCitrix MetaFrame
Production SchedulingAppworx
Centralized Desktop ManagementNovell ZENworks

Macrovision FLEXnet AdminStudio Professional

Symantec BindView NETinventory

Websense Client Policy Manager

LANDesk Management Suite (Water Utility only)

Geographic Information Systems (GIS)Environmental Systems Research Institute (ESRI) Components including:
  • ESRI ArcGIS
  • ESRI ArcIMS
  • ESRI ArcSDE
Rationale
The City encourages the use of enterprise software across all City functions. This allows for the integration of City services into a common foundation of software applications and middleware, and provides more efficient use of support resources. This policy enables the City to:
  • Facilitate the exchange and sharing of data electronically, by using the same programs (with related file formats) and platforms across applications.
  • Achieve substantial savings in person-time support costs, over a period of time, by reducing the number of products that are supported
  • Reduce training costs by having the same application and system software in use throughout City Government.
  • Promotes the reuse of objects and components in order to respond more expediently to user requirements.

Contact: Dan T. Jones, (505) 768-2955